Academics department of JSTS has set up a Student Guidance Cell to resolve all student queries related to their Examinations, Diploma etc. All queries related to these can be addressed to Ms. Surbhi Sondhi at firstname.lastname@example.org
. The issue will be addressed within 3- 7 days. In case of non response or non resolution, it can be escalated to Mr. Kaushal Kumar at email@example.com.
The subject should clearly mention the query. Students are requested to communicate with clarity for first resolution of any pending issue.
After following the first two steps, if any student needs to escalate it to the dean, further mail can be sent to firstname.lastname@example.org
Please note that the above process has been developed to provide the students better service with proper documentation. We request cooperation from all students and parents in adopting the same.